Technology adoption Advisor

Summary

Eric Y. Yu
"Leveraging technology should be a seamless experience and a transparent business process for the users when leveraged properly."
Hello! I am a pre-sales professional and a thought leader skilled in prototyping, demonstrating and socializing the capabilities and business value of recommended solutions to diverse stakeholders and senior decision makers.

My role is to simplify the complexity of technology for my customers so that it is easily understood and successfully adopted to resolve business challenges. My goal is provide seamless experience for technology adoption by seeking business focus and customer engagement throughout the sales process while minimizing the sales cycle leading up to buying decision.

Timeline

  1. -
    Quality Control Chemist, PPG Industries

    Conducted wet chemistry analysis of raw materials and manufactured specialty chemicals for quality assurance of customer's quality metric under ISO9000 specifications. Member of safety team responsible for assessment, investigation, and implementation of safety guidelines for department.

  2. -
    Developmental Chemist, UOP LLC

    Conducted catalytic research on the role of platinum and acid binding site of alumina substrates and their effect on yield of complex hydrocarbon fuel. Set up pilot plants, conducted design of experiments, and perform acquisition and analysis of data from GC-MS (gas-chromatography and mass spectrometer) instruments.

  3. -
    Business Systems Analyst, Aon Hewitt

    Set up and automated defined benefits (pension) administration system using Total Benefit Administration (TBA) software with contracted clients. Taught introductory courses in SQL and SAS as part of in-house training program for new employees.

  4. -
    Programmer Analyst, AT&T

    Developed mainframe programs using JCL, SAS and SQL for operational reporting of sales performance and bonus compensation analysis which resulting in 8% reduction of variable compensation expenditure. Developed data management processes on mainframe for data ingestion into data warehouse built using Microsoft SQL Server and operational reporting in Crystal Report. 

  5. -
    SAS Programmer Analyst, CVS Caremark

    Created risk analysis reports using SAS to quantify clients' employee population health of disease management program called CarePattern. Automated textual analysis of unstructured, legal contract data to increased accuracy of capital reserve forecast model by 15% for at risk CarePattern contracts not meeting negotiated healthcare cost saving benchmarks with clients.

  6. -
    Sales Engineer, MicroStrategy

    Developed innovative, new product demonstrations, designed new demo interfaces and demonstration configurations for existing and prospective customers exploring BI capabilities on traditional or new mobile BI platform.

    • Achieved $1.2M direct on-premise sales and additional $484K in cloud services sales.
    • Prototyped and demonstrate, highly customized and polished mobile applications on iPad and iPhone to diverse vertical industries including retail, financial, healthcare, and entertainment.
    • Delivered public and private, BI education courses to existing and prospective customers for marketing and sales lead generation.
  7. -
    Systems Engineer, SAS Institute Inc.

    Successfully supported SAS Health and Life Science (HLS) accounts, becoming 2nd largest business unit by revenue within SAS. Assisted with mentoring pre-sales Systems Engineers and sales account executives new to SAS and to the HLS industry.

    • Led complex sales cycle that involved POC, RFI and RFP requests, product demonstration, webinars, hardware sizing, and custom application development.
    • Served as technical resource liaison between the customer, SAS technical support, and vendor partners, ensuring continuity of customer support and successful solution adoption.
    • Collaborated with account executives to identify and qualify client business processes and issues for sales opportunities and licensing considerations.
  8. -
    Systems Engineer, SAS Institute Inc.

    Technical account management to ensure net new growth of SAS software and technology adoption enterprise-wide leveraging hybrid cloud architecture.

    • Led exploration of market opportunities for SAS Marketing Automation and SAS Market Optimization solution within regulatory constraints of the healthcare and biopharmaceutical industry resulting in target account identification and sales focus.
    • Strategized and assisted customers interested in migrating to new, elastic SAS analytic platform using Docker containers in hybrid cloud architecture resulting in the creation and launch of a new product offering.
    • Led discussion with senior model and risk management groups at leading financial institution formulating SAS analytic factory strategy with Hadoop.
    • Recognized with SAS Sales Support Excellence Award for exceeding client expectations and providing world-class support.

Education Highlights

  • University of Illinois - Urbana-Champaign, IL
    B.S. cHEMISTRY

Skills

  • SAS
  • Cloud Architecture
  • Solution Selling
  • Business Analytics
  • BI Development
  • Technical Account management
  • Project Management

Sample DEMO Video

Location

Chicago, IL